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Decrypting emails using a one-time passcode

If you receive an encrypted email and don't wish (or can't) open it with your Microsoft or Google account, you can opt to receive a one-time passcode to open it instead.

  1. If you receive an email that looks like this in Outlook, click on Read the Message.






  2. Click on Or, sign in with a one-time passcode.





  3. You will be presented with the following screen:


  4. Go back into your emails and you should have received an email from Microsoft Office 36.  Copy the code (or make a note of it) from them email. 




  5. Input this number into the one-time passcode box back in the previous screen (step 3) and click Continue.



  6. The email message should appear straight away.
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