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Opening a shared mailbox through a web browser

If you are logged into OWA (see Access your email through a web browser) and wish to open a Shared Mailbox (or someone else's mailbox that you have permission to see), follow these instructions.

  1. When logged onto Outlook in a web browser, find your name in the top-right of the screen and click on it, then click Open another mailbox...

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  2. The window below will appear:

    ss2.png

  3. Start typing the name of the mailbox you want to open - this can either be the actual name (ie Company Contacts) or the email address (ie contacts@xxx.co.uk).  As you type, the mailbox directory will start to search and you should be able to pick the name of the mailbox when it appears.  

  4. Once you have selected the mailbox you wish to open, click the Open button and it will open in a new tab.
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