Connecting to the cloud server from an Apple Mac

Microsoft Remote Desktop is available for free in the Mac App Store.

Once it has been downloaded and installed onto your device, the following settings will need to be configured:

Adding a Bookmark (Remote Desktop):

  • Select the Add button.
  • Enter the Connection Name as: Server Name*
  • Enter the PC name as Server Name*
  • Select the Gateway drop-down, and select Add Gateway.
  • Press the "+" button to add a Gateway.
  • Enter the Gateway Name as YOA-APPS
  • Enter the Server as
  • Enter your Username
  • Enter your Password
  • Close the Gateway window to return to the Add Bookmark window.
  • Select the Gateway which was created in the previous steps from the Gateway drop-down menu. 
  • In the Credentials section:
    • Enter your Username (E.g.
    • Enter your Password
  • Close the window to save the configuration. To launch the connection, select the bookmark and select Start.

* - if you do not know the server name, please contact Support for help

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